OOPS Error On Publish For "AXA Sigorta" Bundle Only (Doc ID 2273479.1)

Last updated on JUNE 04, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On :Publish

OOPS error on Publish for certain bundles only

ERROR
-----------------------
OOPS
Looks like an error has occurred. Don't worry, this problem has been logged and we are looking into the issue.
Please try refreshing the page, but if the problem persists, contact our Oracle support team for help.

STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to a certain bundle
2. Navigate to publish
3. Wait for Publish to load
4.You see the error

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot access publish completly.

Cause

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