Run Print Receivables Transactions Ends In Error - Email Invoices (Doc ID 2273715.1)

Last updated on JUNE 05, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Billing - Transactions

When attempting to Print Receivables Transactions
the following error occurs.

ERROR
-----------------------
Cannot determine the bill-to customer e-mail address for transaction INV: XXXXX. This transaction will not be included in the output.

The e-mail configuration for business unit NSM is incomplete. Transactions belonging to the business unit will not be included in the output file.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Scheduled Processes
2. Print Receivables Transactions


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot complete Print Receivables Transactions successfully.

Cause

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