Check Out Project From Cloud P6 Professional Failed (Doc ID 2273932.1)

Last updated on JUNE 12, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 17.3 to 17.5 [Release 17.3 to 17.5]
Information in this document applies to any platform.

Symptoms

When attempting to check out project to local SQLite DB, the following error occurs.

ERROR
-----------------------
'Export Failed. See Log File for Details'
However, this file does not exist . E.g.
C:\Users\<USERNAME>\AppData\Local\Temp\XXXXXX_Local_Checkout.log


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. File > Checkout.
2. Select 'Check out to P6 Pro Local Database (SQLite)'

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot check out project successfully.

Cause

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