Web Services- Error When Inserting Deal Registration (Doc ID 2274076.1)

Last updated on JUNE 09, 2017

Applies to:

Oracle CRM On Demand - Version 031CS to 031CS [Release 31]
Information in this document applies to any platform.

Symptoms

When trying to insert Deal Registration using Web Services an error is returned.

However, using the same values in UI there is no error returned and the record is saved.


ERROR
-----------------------

{"Method 'WriteRecord' of business component 'DealRegistration' (integration component 'DealRegistration') returned the following error:\n\"Your update was unsuccessful because: 1) The current status does not allow modifications or 2) You are not allowed to perform the update(s)(SBL-ODS-00586)\"(SBL-EAI-04376)"}

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, the user cannot create a Deal registration via Web Services.




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms