Add Person To Existing Account Task Action Doesn't Support Secondary Account Reference (Doc ID 2274095.1)

Last updated on JUNE 06, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Goal

We are loading bank accounts via Payroll batch loader, and there is a task 'External Bank Account|Add Person to Existing Account' to support multiple people with the same bank account. This works for most of the cases.

But for some UK bank accounts, they have same bank and branch and same bank account number, but they have a different Building Society Numbers, so they are treated as different bank accounts. But here is the problem.

For example:
A person has bank account 12345678, and building society number ABC.
B person has same bank account 12345678, and building society number EFG.

So both person A and B are loaded with 'External Bank Account|Create External Bank Account' successfully, because this task support 'Secondary Account Reference'.


But if there is Person C, with same bank account and same building society number with person B, in this case, we need to load that via ''External Bank Account|Add Person to Existing Account', but this doesn't support 'Secondary Account Reference'.

In this case, the bank account of C will still be loaded successfully via PBL, but after loaded, we checked the bank account details in system, it's same as A. But this is incorrect.


How should we deal with this situation?
 

Solution

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