Last updated on AUGUST 10, 2017
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to import XML files, the following errors occur.
ERRORS
- Error: Unexpected EOF in prolog
at [row,col {unknown-source}]: [2,0] - Parse Error at row col 1 1
Message : content is not allowed in prolog - p6WebAccess Log file displays the following exception:
com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Error happened in the Import/Export Project Service
java.lang.NullPointerException
STEPS
The issue can be reproduced at will with the following steps:
- Login to P6 Professional
- Import P6 XML file
- Use standard import template
- View project status
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot import XML.
Changes
Cause
Sign In with your My Oracle Support account |
|
Don't have a My Oracle Support account? Click to get started |
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms