XML Project Import Results in "Prolog" Errors
(Doc ID 2274161.1)
Last updated on JULY 06, 2021
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and laterPrimavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.
Symptoms
When attempting to import XML files, the following errors occur.
ERRORS
- Error: Unexpected EOF in prolog
at [row,col {unknown-source}]: [2,0] - Parse Error at row col 1 1
Message : content is not allowed in prolog - p6WebAccess Log file displays the following exception:
com.primavera.guiservices.impexp.ImportExportServiceImpl ?:? Error happened in the Import/Export Project Service
java.lang.NullPointerException
STEPS
The issue can be reproduced at will with the following steps:
- Login to P6 Professional
- Import P6 XML file
- Use standard import template
- View project status
BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot import XML.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |