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OAC : VA is not accessible in the Oracle Analytics Cloud environment. OBI Scheduler is down after schema password change (Doc ID 2274224.1)

Last updated on AUGUST 02, 2018

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue Seen :

Oracle Analytics Cloud(OAC) VA is not accessible. Running ./status.sh from /bi/app/public/bin folder shows scheduler service as down.
The password for BIPLATFORM schema user was changed in the database by the DBA. The issue started occuring after the password change

Cause

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