Profile Management: Output Of Customized BI Report Not Picking Up The Changes In Excel Format (Doc ID 2274421.1)

Last updated on JUNE 07, 2017

Applies to:

Oracle Fusion Profile Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

ON Fusion Applications 11.1.11.1.0 in Production SaaS Environment:
You customized the template of a seeded BI Report. When you run the report from front end, the output reflects the change done in PDF and RTF output layouts, but when you generate the output in excel format, it is picking up the original seeded template.
EXPECTED BEHAVIOR
Customized report must be applied for excel report as well.
STEPS
1. Login to Fusion Applications
2. Go to navigation from FA
Setup and Maintenance--> Person Management--> Search for the Person Number(1047235)
Action--> Personal and Employment--> Manage Talent profile--> Print
Select PDF, Report has Training details
Select Excel, report doesn't have Training details
3. Also Checked that seeded template was removed from /Shared/Human Capital Management/Carreer/Profiles/Data Model/
It only has PersonProfileTemplateFinal1 template
4. Also checked excel format is not enabled for the customized template
WHAT IS WORKING
Select PDF, Customized is getting displayed
BUSINESS IMPACT
Due to this issue users are not able to use the customized report in Excel format

Cause

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