Last updated on JULY 30, 2017
Applies to:Oracle Customer Data Management Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version
Unable to get web service response with job id for customer bulk export for a particular date range
When trying to get submit a schedule export process through a web service bulkExportServiceV2 for a date range as follows
There is no response to the web service whereas in the tool the job is submitted and completes normally. this happens only for the date range 1 June to 2 June
Getting this error in SOAPUI
Error getting response for [BulkExportServiceSoapHttp.runExportJob:Request 1]; java.net.SocketTimeoutException: Read timed out
The issue can be reproduced at will with the following steps:
1. Create an Export request using SoapUI
2. Set attributes to be June 1 to June 2
3. Submit request.
The issue has the following business impact:
Due to this issue Export Batch ID is not returned in SoapUI in order to be used for another integration.
WS Call used
Large amount of data is meeting the Export criteria in that timeframe and output file tales more than 6 minutes to generate.
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