Cannot Perform Actions on Quote Even After Copying the Quote [Another user has modified this quote. You are not able to save the changes you made since the last time you saved.Please refresh the quote to view the latest version and continue] (Doc ID 2274885.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2015 R2 and later
Information in this document applies to any platform.

Symptoms

An user is trying to perform actions on a quote but the attempts fail and return the following message:

Another user integration <integrationuser@email.com> has modified this quote. You are not able to save the changes you made since the last time you saved. Please refresh the quote to view the latest version and continue editing.
Could not perform Action: action_quote

Refreshing the quote does not solve the issue.

Cause

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