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ICS Console Crashes - ROQL Execution is not completed and hanged - until 17.2.5 (Doc ID 2274966.1)

Last updated on JUNE 13, 2019

Applies to:

Integration Cloud Service - Version 16.4.1 and later
Oracle Integration-OIC - Version 18.2.5 and later
Information in this document applies to any platform.

Symptoms

This knowledge article reflects updated product names. Oracle Integration (OIC) was formerly known as Autonomous Oracle Integration Cloud (AOIC, A-OIC, AIC, OAIC,OIC, OAC). Please see KM document for the full list of recently renamed PaaS services.


When configuring an integration and trying to perform a test for a ROQL statement, the page freezes, the browser crashes and the integration is locked. Why?



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure an RightNow Adapter with ROQL & QueryObject option

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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