ICS Console Crashes - ROQL Execution is not completed and hanged

(Doc ID 2274966.1)

Last updated on AUGUST 16, 2017

Applies to:

Integration Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms


When configuring an integration and trying to perform a test for a ROQL statement, the page freezes, the browser crashes and the integration is locked. Why?



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Configure an RightNow Adapter with ROQL & QueryObject option

Cause

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