Manager Receiving A Withdrawal Notification When A Performance Document Is Moved To Share. (Doc ID 2275049.1)

Last updated on JUNE 08, 2017

Applies to:

Oracle Fusion Performance Management Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version
Performance Management

ACTUAL BEHAVIOR
-----------------------------
Manager receiving a Withdrawal notification when a Performance Document is moved to Share.

When our HR Administrators move the Performance Document to Share Performance Document using Update Performance Tasks it generates a Withdrawn Notification to the worker's Manager. Which is causing a great deal of confusion.
This just started happening after our environment was patched on 5/20, prior to that this notification was not being triggered.
 
EXPECTED BEHAVIOR
---------------------------------
Bogus notification should not be triggered

STEPS
----------
1.Go to Navigator/Performance
2.Go to TASK list and select Create Performance Document-Search for Englund:
3.Click CREATE and Populate the create form FY 2017 Annual Performance Review and change the Manager Name for the purposes of capturing information for SR
4.Click SAVE and CLOSE and click OK on the Confirmation message.
5.At the top of the page click the “Bypass Task” button – this will bypass the employee evaluation for the purpose of documenting this SR.
6.Click OK on the confirmation message
7.Go HOME and click “My Team”/Performance
8.Click on the Career Advisor Evaluation link. Click the Overall Summary extension arrow and populate the Manager rating and a Comment
9.Click “Submit” and OK on the confirmation message.
10.In My Manager Evaluation page the Next Task is to move the Performance document “Past-GROW Meeting Approval”
11.Click that link
12.Click OK to continue:
13Click OK through the confirmation message
14The Next Task is now Post-GROW Meeting Approval
15.Moving this Performance Document Post-GROW Meeting generates a notification to the HR Representative of the worker.
16.As an Admin if you go to Workforce Management / Performance TASK: Update Performance Task
17.Search for the employee
18.Select row and Click “Move Task Forward” to Share Performance Document
19.Click OK
20 Career Advisor received a BOGUS notification of Withdrawal:

If the document is approved through the email notification that HR received it does not trigger a Withdrawn Notification.
However, Withdrawn notification is not seen in bell notification list, but only in BPM Worklist.
Status of Withdrawn Notification –Completed
Status of earlier received notification- Withdrawn

Cause

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