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Cancel Button On Contact Create Page Has Performance Issue And An Error (Doc ID 2275857.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version to [Release 1.0]
Information in this document applies to any platform.


On : NA version, Performance

Cancel button on Contact Create page has performance issue and an error

Use case:
Click on contacts tab - Create Contact
Click Cancel (no need to enter any information)
It takes about 40 seconds to close and when it does close, we get a server error saying see Incident log for more details

"An application error occurred. See the incident log for more information.

An application error has occurred. Your help desk can use the following information to obtain a more detailed description of this incident: 1714, Server Domain: CRMDomain, Server Instance: SalesServer_1, Application Name: SalesApp"

The issue can be reproduced at will with the following steps:
1. Click on contacts tab - Create Contact
2. Click Cancel (no need to enter any information)


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