OAC : OAC Service fails to create when using DBaaS 12.2.0.1 version

(Doc ID 2275874.1)

Last updated on SEPTEMBER 19, 2017

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.

Symptoms

Issue Seen : Oracle Analytics Cloud (OAC) Service creation fails with following Error seen in Actiivity Log


Jun 7, 2017 4:57:39 PM UTC Activity Submitted
Jun 7, 2017 4:57:39 PM UTC Activity Started
Jun 7, 2017 4:57:39 PM UTC Started operation to create service [xxx] in identity domain [yyy].
Jun 7, 2017 4:57:39 PM UTC Creating service [xxx] resources [xxx-bi-1].
Jun 7, 2017 5:04:15 PM UTC Completed creating service [OACBIT] in domain [yyy].
Jun 7, 2017 5:04:17 PM UTC Completed operation to establish security on VMs for component [BI]
Jun 7, 2017 5:04:17 PM UTC Started operation to establish security on VMs for component [BI].
Jun 7, 2017 5:04:19 PM UTC Started operation to check provisioning status on the VMs for [BI]
Jun 7, 2017 5:31:37 PM UTC Remote execution failed for BI . Error during BI setup
Jun 7, 2017 5:31:38 PM UTC Provisioning of [BI] failed.
Jun 7, 2017 5:31:38 PM UTC Service provisioning failed as one or more components failed to be provisioned.
Jun 7, 2017 5:31:42 PM UTC Submitted job to remove failed service.
Jun 7, 2017 5:31:42 PM UTC The service creation failed in attempt [1] out of [2].

Cause

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