My Oracle Support Banner

While Importing Customer Bank Getting Error: The Specified Bank Branch Or Bank Account Could Not Be Created. (Doc ID 2275891.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.12.1.0.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.12.1.0.0 version, Using customer import, importing customer using bulk import, the following error occurs:

ERROR
-----------------------
The specified bank branch or bank account could not be created. Contact your help desk.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. From Scheduling Processes, Load Interface for Import
-> Receivables > Import Process:
 --- >>>> Import Trading Community Data in Bulk
 --- >>>> Data File: The zip file imported

2. Go to Navigator -> Customer Data Management
  - Select the Batch Identifier
  - Go to batch -> Actions -> Import
3. Review the log and observed the error described appears




Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.