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While Importing Customer Bank Getting Error: The Specified Bank Branch Or Bank Account Could Not Be Created. (Doc ID 2275891.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version and later
Information in this document applies to any platform.


On Oracle Fusion, version, Using customer import, importing customer using bulk import, the following error occurs:

The specified bank branch or bank account could not be created. Contact your help desk.

The issue can be reproduced at will with the following steps:
1. From Scheduling Processes, Load Interface for Import
-> Receivables > Import Process:
 --- >>>> Import Trading Community Data in Bulk
 --- >>>> Data File: The zip file imported

2. Go to Navigator -> Customer Data Management
  - Select the Batch Identifier
  - Go to batch -> Actions -> Import
3. Review the log and observed the error described appears


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