My Oracle Support Banner

OAC : This site can't be reached error in OAC after doing a ScaleUp of service using PSM UI (Doc ID 2275948.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Analytics Cloud Service - Version 17.1.3 and later
Information in this document applies to any platform.


Issue Seen :

Initiated a scale up (from 2 OCPU to 8 OCPU) of the OAC instances, the scaleup fails with following message in Activity Log.

Access OAC via http://ip-address/va gives following error . Service is not accessible.


This issue can happen after you initiate one of the following tasks via PSM UI :

• start

• scaleup

• scaledown



To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.