Last updated on JUNE 13, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 126.96.36.199.0 and later
Information in this document applies to any platform.
On : 188.8.131.52.0 version, Leads, Sales Campaigns
Not able to send email to all sales team members
As per requirement, we need to send email notification when sales team is updated on lead Object to all lead sales team users. We have tried to implemented workflow on Sale Lead Resources. As per the workflow when sales team will be updates it should trigger email notification.
In the action of email notification "TO ADDRESS" is provided as "Resource Group: Subordinates of Resource ID" so accordingly to this it should trigger email to all sales team users but instead it is sending only any one of them.
How can we sent email to all sales team members from Lead?
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
Million Knowledge Articles and hundreds of Community platforms