P6 Professional Text Field Displaying Hex Values Instead Of Special Characters. (Doc ID 2276398.1)

Last updated on JUNE 19, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Special characters in text fields are displaying as hex characters in the Client where the Web displays them correctly.


EXPECTED BEHAVIOR
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Characters should display the same in the Client as they do in the Web.


STEPS
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The issue can be reproduced at will with the following steps:
1. Launch P6 Web.
2. Go to the Projects list.
3. Change the layout to include a text column.
4. Observe the field with something in a date format (5/15/17) displays correctly.
5. Launch P6 Client.
6. Go to Enterprise / Projects.
7. Add the same text column to the layout.
8. Observe that the "/" in the date format of the text is displaying as "&#x2F".

Cause

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