Post Error (Doc ID 2276796.1)

Last updated on JUNE 14, 2017

Applies to:

Oracle Social Marketing Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Publish

ACTUAL BEHAVIOR
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Scheduled posts for: Fri, 12 May 2017 01:20:00 +0200 did not publish.
One of them is showing Status: Content error

EXPECTED BEHAVIOR
-----------------------
Scheduled posts should have been posted.

STEPS
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The issue can be reproduced at will with the following steps:
1. Posts can be viewed in the Publish grid one has status Draft and one has status: Content error.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users could not publish two posts.

Cause

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