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Updating Email Address Using CRM File Import Does Not Update EMAIL_ADDRESS In OIM (Doc ID 2276819.1)

Last updated on NOVEMBER 23, 2019

Applies to:

Oracle Fusion Incentive Compensation Cloud Service - Version and later
Oracle Fusion Incentive Compensation - Version and later
Oracle Fusion Sales Cloud Service - Version and later
Information in this document applies to any platform.


Update email_address using CRM File Import is not updating the email_address in Identity Manager (OIM).

The issue can be reproduced at will with the following steps:
1. User CRM File Import to update the email_address
2. Confirmed in Manage Users the email_address is updated
3. Check in OIM and the email_address is still the original one



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