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Oracle Fusion Benefits: Dependent Not Showing on Extract to Carriers (Doc ID 2277012.1)

Last updated on JANUARY 15, 2020

Applies to:

Oracle Fusion Benefits Cloud Service - Version 11.1.11.1.0 and later
Oracle Fusion Benefits - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

When attempting to send the .xml file to BenefiX, the following error occurs.

ERROR
-----------------------
Error: oracle.jbo.JboException: JBO-BEN:::BEN_EXT_NO_MAPPING: BEN-991075The extract transmission file creation process failed.No mapping definition exists for the combination of the lookup type {1} and lookup code {0}.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Run the Benefits Extract file
2. Send .xml file
3. Dependents are not being passed
4. Error showing mapping issue

BUSINESS IMPACT
-----------------------
Dependents are not being passed on the file.

Cause

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In this Document
Symptoms
Cause
Solution


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