Change For The Engage Language (Doc ID 2277099.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

On : NA version, Engage

ACTUAL BEHAVIOR
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When accessing today the SRM Engage module language is changed to English.

EXPECTED BEHAVIOR
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Language was set for Spanish. Should not have changed.

STEPS
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The issue can be reproduced at will with the following steps:
1. Open Engage module
2. Observe menus are in English.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot see the page in their native language.

Cause

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