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Contacts Merge Request Error due to the fact of Account field in Contact Being Mandatory (Doc ID 2277127.1)

Last updated on JUNE 15, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Data Quality, Customer Hub

DE - Bug Merge Request - You cannot remove the Contact from the Account.

After submitting a merge request the merge fails with the following error message:
You cannot remove the Contact from the Account

ERROR
-----------------------
You cannot remove the Contact from the Account


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Submit a merge request
2. Verify the merge fails with "You cannot remove the Contact from the Account"

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot merge some records.

Cause

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In this Document
Symptoms
Cause
Solution


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