My Oracle Support Banner

Standard Credit Memo "View Image" Is Not Showing Remit-to Address (Doc ID 2277228.1)

Last updated on DECEMBER 09, 2021

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Billing - Transactions

ACTUAL BEHAVIOR
---------------
Using 'View Image' button for a standard credit memo is not showing remit-to address.

EXPECTED BEHAVIOR
-----------------------
Credit memo 'View Image' button for a standard credit memo to show remit-to address.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Create Transaction
2. Credit Transaction
3. View image of credit memo

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, remit-to address is not visible on the credit memo.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.