Cannot Access Manage Companies Icon in the Cloud Administration Application (Doc ID 2277287.1)

Last updated on JUNE 23, 2017

Applies to:

Primavera Unifier Cloud Service - Version N/A and later
Information in this document applies to any platform.

Symptoms

Access  the "Cloud Administration" application in the Cloud Portal page, click on the "Manage Companies" icon on the left side menu bar, the page hangs upon loading, never completes loading. No error message is displayed.

NOTE: The Cloud Administrator is able to access "User Administration" and the "Manage Password Polices" icons and they load without problem.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms