Unable to Install EPRCS Smart View Extension (Doc ID 2277786.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Enterprise Performance Reporting Cloud Service - Version 17.05.49 and later
Information in this document applies to any platform.

Symptoms

 Windows 10, Office 2013, Smart View 11.1.2.5.700, EPRCS extension 17.05

The EPRCS Smart View extension seem to install, but then would not appear as enabled when opening up Excel again.

Cause

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