OSC: Getting Error: JBO-27024: Failed to validate a row with key oracle.jbo.Key[null ] in AtkReportCenterFuse1 while accessing Analytics Page in SUI (Doc ID 2277968.1)

Last updated on JULY 04, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Analytics

ACTUAL BEHAVIOR
---------------
Error message displayed when navigating to Analytics page in OSC
"The message is JBO-27024: Failed to validate a row with key oracle.jbo.Key[null ] in AtkReportCenterFuse1",

EXPECTED BEHAVIOR
-----------------------
Should be able to get the report added

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Login to OSC --> Navigator --> Analytics --> Favorites

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users are unable to view the report

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms