Selected Date Is Not Correct In Exported file
Last updated on JUNE 19, 2017
Applies to:Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.
Listen & Analyse -> SEM Reports -> Select any Channel -> Date Range -> direct messages
The report has timestamp showing GMT timezone which is incorrect.The issue can be replicated in all the bundles.
Athens timezone is GMT+3hrs. The message timestamp shows 8:59PM which is already GMT+3hrs included. Again it is showing 8:59PM +3hrs.
verified for different bundles. In SEM, the message displays IST timezone which is already GMT+530. Again in the report it says IST+530.
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms