Selected Date Is Not Correct In Exported file (Doc ID 2278047.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Social Engagement and Monitoring Cloud Service - Version N/A and later
Information in this document applies to any platform.

Goal

Listen & Analyse -> SEM Reports -> Select any Channel -> Date Range -> direct messages

The report has timestamp showing GMT timezone which is incorrect.The issue can be replicated in all the bundles.

Athens timezone is GMT+3hrs. The message timestamp shows 8:59PM which is already GMT+3hrs included. Again it is showing 8:59PM +3hrs.

verified for different bundles. In SEM, the message displays IST timezone which is already GMT+530. Again in the report it says IST+530.


 

Solution

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