Chinese Characters Are Not Displayed Correctly Within P6 Professional. (Doc ID 2278078.1)

Last updated on JUNE 23, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 16.2.0.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.0.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
Chinese characters are displayed as garbled within P6 Professional client.

EXPECTED BEHAVIOR
-----------------------
Chinese characters are displayed correctly within P6 Professional client.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Type Chinese characters within filter condition and name, Layout name, Activity name, XER name.


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot get correct Chinese characters within those modules.

Cause

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