Passport - More Details Request To Partner has zero for Partner's Reference ID (Doc ID 2278192.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Taleo Recruiting Cloud Service - Version 15A and later
Oracle Taleo Onboarding Cloud Service - Version 15A and later
Information in this document applies to any platform.

Symptoms

A 'More Details' request for an in-progress or completed screening request results in a request from Taleo to the partner's system with a value of zero for the partner-generated reference number.  This causes the More Details request to fail.

The problem occurs sporadically

Cause

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