Deliverability: Valid Addresses Marked as Invalid (Doc ID 2278213.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Responsys Marketing Platform Cloud Service - Version 5X to 6X [Release 5x to 6x]
Information in this document applies to any platform.

Goal

There are many reasons a valid domain could come back flagged as 'invalid' by the mailing platform. Ultimately these are complex setups and heavily reliant upon the bounce messaging received back from the ISP directly. The mailing platform is dependent on this ISP data, and uses this information to determine how to interpret the delivery of a particular address. This article will shed light on why valid domains could be flagged as invalid in mailing situations.

Solution

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