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Admin UI Hanging due to Large JSON response (Doc ID 2278474.1)

Last updated on DECEMBER 19, 2019

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Generic (Platform Independent)

Symptoms


The admin UI in the test environment is unavailable and the server is listening for HTTP requests at the moment, but all such requests to the API or UI currently hang, waiting for a response.

At the time the environment became unresponsive, there was a SKU import file with one row and was at the validation step.






STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Open Admin UI URL 

https://XXXX.oracleoutsourcing.com/occs-admin/
2. It's not available (sometimes it is)



Cause

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In this Document
Symptoms
Cause
Solution
References


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