Unable To Generate HTML Payslips (Doc ID 2278504.1)

Last updated on JUNE 20, 2017

Applies to:

Oracle Fusion Global Payroll Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Global Payroll
Pod: EEFJ-TEST

ACTUAL BEHAVIOR
---------------

The 'Payslip' HCM Extract Definition has been modified to add an additional delivery option so that HTML payslips can be generated instead of PDF payslips. Unfortunately the existing delivery option cannot just be changed from PDF to HTML.
When running the 'Generate Payslips' payroll process, the output for individual employees is blank when viewed from the payroll process results. No payslip is available in 'View Payslips' in Person Management either.

EXPECTED BEHAVIOR
-----------------------
Expect to see payslips when using HTML Delivery Option

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Generate Payslips


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, they are unable to provide HTML Payslips to employees

Cause

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