P6 Error When Viewing Service Status
(Doc ID 2278868.1)
Last updated on MARCH 22, 2022
Applies to:
Primavera P6 Enterprise Project Portfolio Management - Version 16.1.6.0 to 16.2.7.0 [Release 16.1 to 16.2]Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.1.6.0 to 16.2.7.0 [Release 16.1 to 16.2]
Information in this document applies to any platform.
Symptoms
When attempting to view service status, the following error occurs:
ERROR
Unable to load data.
Unknown error, please contact your system administrator.
STEPS
The issue can be reproduced at will with the following steps:
1. Login to P6 web access.
2. Navigate to Administer -> view service status.
Changes
Cause
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In this Document
| Symptoms |
| Changes |
| Cause |
| Solution |
| References |