Cannot Delete Image Widget Or Rich Text Widget (of The OOTB Web Content Widget) On An Article Page

(Doc ID 2278993.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Commerce Cloud Service - Version N/A to N/A
Information in this document applies to any platform.

Goal

While building a static article page in version 17.1.3, I noticed that I am currently unable to delete an image or a rich text widget (created out of the ootb Web Content widget).

In previous versions, generally initiating this action would lead to a dialog box which confirmed that the administrator was sure that they would like to delete the widget, which greyed out the screen behind the dialog box. In this current behavior, no dialog box is ever presented, but the greyed out screen does occur, preventing further interaction with the page, until a refresh of the entire window is completed.
 

Solution

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms