Request Batch Account Assignments Not Working For Aux Field
(Doc ID 2279406.1)
Last updated on JUNE 24, 2017
Applies to:
Oracle Fusion Sales Cloud Service - Version 11.12.1.0.0 and laterInformation in this document applies to any platform.
Symptoms
On : 11.12.1.0.0 version, Accounts, Contacts, Households
ACTUAL BEHAVIOR
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Request Account Assignments failed
Customer has completed the request of Request Account Assignments before. Recently,they added a new aux field dimension,so they have to rerun the request again. The request succeeded however accounts are all assigned to wrong territory.
EXPECTED BEHAVIOR
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Account should be assigned to correct territory
STEPS
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The issue can be reproduced at will with the following steps:
1. Create new account
2. Check territory assigned
BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot see proper territory assigned.
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |
| References |