Deleted Scheduled Reports Still Triggering Emails (Doc ID 2279427.1)

Last updated on JULY 06, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

There are 'ghost' scheduled reports still triggering, despite the fact that they were deleted, or the schedule changed. Emails with the report are received even though this report does not exist as such and the scheduler shows none with that name.

Another possible symptom is that one report has been scheduled by same user twice at the same time, only one is visible/editable on UI, but two emails are getting to the recipients since.

Changes

 

Cause

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