Opportunity Desktop UI Page Remains Blank and Stuck (Doc ID 2279462.1)

Last updated on JULY 19, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 to 11.12.1.0.0 [Release 1.0]
Information in this document applies to any platform.

Symptoms

On : 11.1.11.1.0 version, Opportunities

ACTUAL BEHAVIOR
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Opportunity Classic/Desktop UI page is blank


EXPECTED BEHAVIOR
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STEPS
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The issue can be reproduced at will with the following steps:
1-Acces any opportunity in DUI
2-Go to Actions>More Details
3-The page doesn't load,and it remains blank


BUSINESS IMPACT
-----------------------
The issue has the following business impact
Due to this issue, users cannot use Classic UI to modify opportunities

Cause

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