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Sales Cloud Contact Webservice Is Displaying Only Primary Customer (Doc ID 2279677.1)

Last updated on DECEMBER 10, 2019

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Goal

We have a requirement, if user search for a contact we should display all associated customers (Organization) for that contact.
So we are using the RESTSERVICE - "https://xxxx.crm.em2.oraclecloud.com:443/crmCommonApi/resources/11.1.11/contacts"

https://XXXXXXXXX/crmCommonApi/resources/11.1.11/contacts?q=FirstName LIKE *abc*;LastName LIKE *xyz*&fields=FirstName,LastName,PartyId,AccountPartyId,EmailAddress&onlyData=true

This contact has two customers - Customer 1 and Customer 2
Primary customer being - Customer 1.

The AccountPartyId in response shows the customer Party id for Customer 1.

We were expecting both the account parties to be displayed in the response.


Unfortunately we are seeing only one Record in the response and that is for Customer 1.


Please confirm the expected behavior and how can we get all the associated contacts ?
 

Solution

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In this Document
Goal
Solution


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