Error: 'The Items You Have Selected Don't Have Any Projects. You Must Select at Least One Project' When tryinig To Open Projects In Primavera P6 Web. (Doc ID 2279939.1)

Last updated on JUNE 29, 2017

Applies to:

Primavera P6 Enterprise Project Portfolio Management - Version 8.1.0.0 to 15.1.6.11 [Release 8.1 to 15.1]
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.2.4.0 to 15.1.6.11 [Release 8.2 to 15.1]
Information in this document applies to any platform.

Symptoms

When attempting to open projects in P6 Web, the following error occurs.

ERRORS
Application On Screen:
"The items you have selected don't have any projects. You must select at least one project."

P6WebAccess.html:
"An error occurred while updating license records"
"ORA-02291: integrity constraint (ADMUSER.FK_USESSION_USERS) violated - parent key not found"

STEPS
The issue can be reproduced at will with the following steps:

  1. Log into P6 Web.
  2. Select Projects tab.
  3. Select a Project from the listed Projects.
  4. Right-click Open Project.

Or

  1. Log into P6 Web.
  2. Click on the drop down menu under the Projects tab.
  3. Select Open Projects.
  4. From the Projects window move the desired Project to the right (open).
  5. Click Ok.

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, users cannot open Projects in the web.

Cause

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