Not Able To Close Receivables Period Due To One Transaction Is Pending With Revenue Recognition (Doc ID 2280161.1)

Last updated on JUNE 24, 2017

Applies to:

Oracle Fusion Receivables Cloud Service - Version 11.1.11.1.0 and later
Information in this document applies to any platform.

Symptoms

On Oracle Fusion, 11.1.10.0.0 version, Trying to close period and get error


ERROR:
----------------
arp_gl_period.validate_close()+
Ledger Id = 300000001271002 , Application id = 222
Close Mode = W , Period Name = May-17
Previous Status = O

============================================================
You must run revenue recognition before you can close this period.
============================================================

Launching the diagnostic reports for Transactions with rules on which revenue recognition is not run
--------------------------------------------------------------
Customer Trx Id = 31082 , Transaction Number = 17709 ,Request Id = 85834
arp_gl_period.validate_close()-

EXPECTED BEHAVIOR
-----------------------
Expecting to be able to close period



STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. On Navigator
2. Go to Receivables Balances > Close Period
3. Review the process and observed the error described appears


Cause

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