OSC For Outlook Issue - Application Technical Difficulties (Doc ID 2280178.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle Fusion Sales Cloud Service - Version 11.1.5.0.0 and later
Information in this document applies to any platform.

Symptoms

On : NA version, Microsoft Outlook

When attempting to install the application,
the following error occurs.

ERROR
-----------------------
Application experienced technical difficulties. Please check your user info and try again.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. start installation process
2. after adding credentials error occurs


BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot install product.

Cause

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