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How to perform Case Insensitive keyword search on Activity of Service Request? (Doc ID 2280280.1)

Last updated on JULY 04, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Goal

In action bar, we can keyword search on Activities, but is it possible to perform keyword search only on Service Request Activities? If possible, is there a way to perform Case Insensitive keyword search?
 

Solution

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Goal
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