Visualizer Hangs Up When Trying to Open TSLD and Print Layout

(Doc ID 2280305.1)

Last updated on JUNE 27, 2017

Applies to:

Primavera P6 Professional Project Management - Version 8.3.2.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 8.3.2.0 and later
Primavera P6 Enterprise Project Portfolio Management - Version 8.3.2.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR

Visualizer hangs up when trying to open TSLD and print layout.

EXPECTED BEHAVIOR

Be able to open TSLD in Visualizer.

STEPS

The issue can be reproduced at will with the following steps:
1. Login to Visualizer.
2. Open TSLD, print layout.
3. Observe Visualizer hangs.

BUSINESS IMPACT

The issue has the following business impact:
Due to this issue, users cannot open TSLD and Print layout.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms