Login From Windows Sync Client Fails If The User Display Name Contains Multi-byte Characters (Doc ID 2280396.1)

Last updated on JULY 31, 2017

Applies to:

Oracle Documents Cloud Service - Version 14.1.0.0.0 and later
Information in this document applies to any platform.

Symptoms


When logging onto Content and Experience Cloud (CEC) server via the Windows Sync Client with a new user, the login fails with the following error even after authentication with User ID/password was successful:

 

 

Changes

This started occurring after upgrading to Content and Experience Cloud 17.2.5

Cause

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