Multiple Users Reported Their Appointment Records Are Disappeared From Calendar (Doc ID 2280735.1)

Last updated on JUNE 26, 2017

Applies to:

Oracle CRM On Demand - Version 031CS and later
Information in this document applies to any platform.

Symptoms

Issue: Multiple users reported their appointment records are disappeared from calendar.

Issue happens on Prod, and Stage has no issue.

Get some activity ID from Stage, and search from Prod, No Result returned.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms