Error When Cloning a Document Designer Document [An unknown error has occurred] (Doc ID 2280829.1)

Last updated on JULY 18, 2017

Applies to:

Oracle BigMachines CPQ Cloud Service - Version 2016 R1 and later
Information in this document applies to any platform.

Symptoms

When attempting to clone a specific document in document designer, there is an error displayed after approximately 5 minutes:

An unknown error has occurred

Previewing the document is also not available, due to the same error.

Cause

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