Existing Activity Code Values Hierarchy Has Disappeared (Doc ID 2280879.1)

Last updated on AUGUST 08, 2017

Applies to:

Primavera P6 Professional Project Management - Version 16.2.7.0 and later
Primavera P6 Enterprise Project Portfolio Management Cloud Service - Version 16.2.7.0 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The Activity Code Values and Cost Account which were grouped in a hierarchy have been rearranged and all values are displayed as level 1.  Also unable to add or change the levels in the hierarchy as the navigation buttons are disabled.

EXPECTED BEHAVIOR
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The application should allow organizing activities and cost account codes on levels of hierarchy.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Open the P6 App.
  2. Go to Enterprise>Activity Code.
  3. Select the activity code.
  4. Press on Activity Code and function for hierarchy is disabled.

Cause

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