Returning Candidate Unable to Update Information, and User Unable to View Candidate Resume (Doc ID 2281009.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle TBE Recruiting Cloud Service - Version NA and later
Information in this document applies to any platform.

Symptoms

A set of User-facing and Candidate-facing symptoms occur.

1. A returning applicant who clicks the Update My Information link on the Careers Website will experience the following error:

Changes

 

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms