Not Able To See Custom Fields For Sales Leads Or Opportunities Object
Last updated on JULY 13, 2017
Applies to:Oracle Fusion Sales Cloud Service - Version 220.127.116.11.0 and later
Information in this document applies to any platform.
On : 18.104.22.168.0 version, Leads, Sales Campaigns
The customer is not seeing custom fields from Sales Leads and Opportunities objects when creating import mappings or defining some tasks fields.
No are no errors shown
The issue can be reproduced at will with the following steps:
1. Navigate to Setup and Maintenance
2. Search for Manage File Import Mappings task and go to it
3. Create a new File Import Mappings for the Lead object
4. None of the custom fields the customer has created appear on the list
Sign In with your My Oracle Support account
Don't have a My Oracle Support account? Click to get started
My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms